General Sales Conditions

The offer and sale of products on the website www.designtrasparente.com are governed by the following "General Sales Conditions" between the individual who enters their personal data as the buyer and the company managing the website, Designtrasparente.

The products purchased on www.designtrasparente.com are sold by Designtrasparente Creazioni di Mia - Largo Luigi Cossa 36H - 00148 Rome - Italy

info@designtrasparente.com

Through the website www.designtrasparente.com, Designtrasparente offers products for sale on the web, conducting its e-commerce activity.

The order proposal is concluded by filling out the form, accepting the sales, withdrawal, and privacy conditions, as well as the prices and any shipping charges required.

Payments are made in advance by credit/debit card, PayPal, or bank transfer.

The buyer expressly agrees that only after receiving the payment and verifying the correctness of all personal data entered and the order details, Designtrasparente will consider the contract final and binding between the parts.

The order will be archived in Designtrasparente's database.

In using www.designtrasparente.com the buyer is solely responsible for the secrecy of the access data to the restricted area (e-mail and password) and assumes responsibility for all activities carried out with their account relieving Designtrasparente as of now from liability inherent in the misuse of the buyer's account. Designtrasparente reserves the right to unilaterally close customer accounts on the site, cancel orders at its own discretion, and refuse to offer service.

The language available for concluding the contract is Italian.

By submitting the order form, the customer declares and confirms that they have read and accepted the General Sales Conditions and additional information contained on www.designtrasparente.com, including the General Terms of Use, Privacy Policy, and Withdrawal Information.

Shipping Procedure to the Customer: The buyer expressly agrees that Designtrasparente will not initiate the delivery procedure to the customer until payment has been received.

The buyer authorizes Designtrasparente to automatically execute the order upon successful payment without further notification to the buyer.

Each product card reports the production time of what is being ordered, to this should be added the shipping time. In case the production time is not reported what you are ordering is ready for delivery and will only require packing time, not exceeding two working days.

Designtrasparente will indicate in the item sheet, which can be consulted at any time on the site, the characteristics of the products and all possible information that may be useful to the customer. Changes can be made at any time without the need for prior information to customers.

The essential features of the products are presented on www.designtrasparente.com within each product card. However, the images and colors of products offered for sale may not correspond to the actual ones due to the Internet browser and monitor used, and some photographs may be indicative, for example, when referring to groups of items or set pieces.

Only the product description inside the individual item's card is legally binding.

Product prices may be subject to updates.

At the time of order subscription and confirmation, the buyer expressly declares to have viewed the final selling price and accepts it.

The payment of the product price and any additional costs is indicated in the order.

To safeguard both the seller and the buyer, Designtrasparente relies on selected and certified suppliers, including logistics and transportation. Shipping charges may be applied to the buyer. The buyer acknowledges and expressly accepts that goods purchased through the website www.designtrasparente.com are considered delivered on the ground floor.

Any damage found on the package must be reported to the Carrier (courier) upon receipt of the goods, and a specific report must be drawn up at the same time. The above-mentioned communications must be strictly in writing, via email to assistenza@designtrasparente.com, within seven days of receiving the goods, including a copy of the carrier's report.

No claims for discrepancies found will be accepted after eight days from the date of receiving the goods. Upon receiving the complaint, Designtrasparente will promptly contact the customer and the courier for an overall evaluation, committing to finding an amicable solution. Designtrasparente uses couriers that provide a telephone reservation service for delivery and a single redelivery in case the customer is not present at the indicated address. The customer expressly agrees that the costs of subsequent storage after the second delivery attempt (redelivery service) shall be borne by the customer, including any delivery costs.

The invoice must be requested at the time of the order and will be sent to the tax drawer; a courtesy copy can be requested by writing to assistenza@designtrasparente.com

The General Sales Conditions do not regulate the provision of services or the sale of products by entities other than Designtrasparente, which may be present for advertising purposes on the website www.designtrasparente.com through links, banners, or other links. For these third parts, Designtrasparente is not responsible.